March 21, 2018

At The EMU Experience, we focus on designing memorable learning experiences.

And memorable learning experiences are not just limited to your corporate training courses…

Onboarding. All-employee meetings. Customer site visits. Annual customer events. 

In each of these, th...

November 7, 2017

No doubt that at some point, your company has handed you slides that have been crafted with a specific message and deliberate talking points. You've been told not to change or skip the slides, but to use them (and speak to them) as they have been written.

We can assume...

June 2, 2017

NOTE: This is an updated version of my post originally published on

Ever taught a concept or principle, or described an object, thinking that you were clear as a bell, only to have your students call or email you, or ask you in class, days or weeks later,...

May 3, 2017

NOTE: This is a revised post from my original blog site at 

This week, let’s talk about what you deliver to your learners. Not the specifics of the end product that you deliver, but your learners’ actual experience with you as the trainer/teacher/ins...

April 26, 2017

NOTE: This is a revised post from my original blog site at 

The Simple Solution..."
Yes, by the end of this post you will understand what I am describing. 

But it will not be an easy solution.

"Easy" to me implies that little effort is required...

February 15, 2017

For a good percentage of corporate trainers, facilitators and learning & development professionals, you might find yourself taking your training course to either a customer's site or to a neutral location (such as a hotel). Because of that, you often have to think abou...

January 3, 2017

Back in Feb 2016, I was tapped out with training blog post ideas. I just couldn’t get my head (or more importantly, my heart) around any topics that were substantive or relevant. 

Feeling alone and lost, I surrendered. I gave up.

I stopped writing this blog and walked aw...

December 30, 2016

In Oct 2013, I stood in line for the Tower of Terror ride at Disney World. With me were my wife, and two kids, 8 and 10 at the time. It was our kids' first trip to Disney, and my 8-yr-old daughter was eager to ride (she is our little daredevil whose been doing thrill r...

December 29, 2016

While working in the Training & Documentation group at a large telecom company, I attended the 2000 Online Learning Conference to find out what was new in online media.

Somehow, I stumbled into a standing-room only presentation being given by Roger Schank. I wasn’t awar...

December 29, 2016

The following is - incredibly and unbelievably - a true story about my unique experience with a training vendor.

In 2010, I was managing a very small training team, and our primary focus was on developing and supporting the training we provided to our external customer...

Please reload

Featured Posts

How Do You Greet Your Customers (When They Arrive At Your Office)?

March 30, 2018

Please reload

Recent Posts