When Customers Visit Your Office, What Type of Experience Are Your Giving Them?
Perhaps you hold a regular in-house customer event, where you invite your customers to your office to give them a little more of a behind-the-scenes exposure of how your company operates.
All with the (presumably) underlying intention of really making your customers feel very special.
So they arrive, sign in, get their visitor pass, grab some coffee and take a seat in your training or conference room - you know the routine.
And they sit for the rest of the day, as one team lead or executive after another arrives with his or her own batch of PowerPoint slides to explain what their respective teams do.
You might even throw in a building tour.
But at the end of the day, this all feels like every other in-house customer event. I’m not negating the hard work you’ve done to coordinate the various speakers and the logistics of the visit.
But it still feels like every other company’s in-house event. It’s the same-old, same-old because “this is the way we’ve always done it."
This is how you make your customers feel special?
This is how you make your company stand out?
It’s not working.
It may be what your customers EXPECT, but that doesn’t make it EFFECTIVE in showing your customers how your company is different.
And it certainly doesn’t make your customers feel special or walk away saying, “Wow!"
If this is you and you’re ready to think differently, if you’re ready to give your customers an ENGAGING, MEMORABLE and UNEXPECTED in-house experience, we can help.
At The EMU Experience, we engage in an everyday battle against the "same-old, same-old” or “this is the way we’ve always done it.”
There’s always an opportunity to tweak, to improve, to make an experience so much more than what it currently is. Because what’s EXPECTED isn’t necessarily what’s the most EFFECTIVE.
Contact us today: http://bit.ly/emu-home